In this post we explore the reasons why emails might not be logged in HubSpot and potential ways around this to ensure that your CRM is always up to date. Logging Email Replies in HubSpot There are a few ways to log email replies in HubSpot as outlined in a recent help article. However there […]
Month: October 2018
Email Transparency Articles & Resources For Companies
Companies thinking about making email transparent for employees within their organization may need some inspiration to make the leap. This transition will allow your team to build the trust and transparency your business needs to be successful. In this article, we gather some of the best resources around email transparency to provide a holistic view […]
4 Ways Call Transcription Can Boost Your Sales
1. Improve Customer Satisfaction By keeping detailed notes of previous telephone interactions, you can avoid the need to keep asking your customers to repeat themselves. Customers routinely state that one of the biggest gripes with service providers is the lack of information sharing within large organisations and time wasted having to provide key information multiple […]
Can I Use HubSpot With Apple Mail?
Yes! The recent announcement by HubSpot that it would no longer be supporting Apple Mailcame as a blow to many Apple Mail users that wanted to sync their email with their HubSpot account. But now there is a solution… Threads automatically syncs your email with HubSpot ensuring that your HubSpot records are always up to […]
5 Shared Inbox Best Practices For Teams
A shared inbox for teams makes sense for a lot of organizations. However, it’s important that you make sense of the incoming email as well as identifying who has touched what emails. There are some best practices to implement for your team so that a shared inbox doesn’t become a nightmare. Use Tags When you’re […]