4 FrontApp Alternatives: Shared Inbox Tools For Teams
In this post, learn about the best shared inbox alternatives, including Threads, Zendesk, Intercom, and Missive. Continue reading to find the best FrontApp alternative for your team today.
Threads Blog
Threads Phone Call Ingestion – A Primer
In this post we explain a little about business telephone systems and how Threads ingests phone calls so that they may be replayed and transcribed (using ASR) at will. A key feature of Threads call ingestion is that it happens transparently to the user and is totally independent of the telephone system in use. As a result, the Threads subscriber is not tied to one particular business telephone system manufacturer nor to require special software or plug-ins. We also discuss how calls may be ingested from landline and mobile networks.
Threads integrates email into HubSpot
Threads is thrilled to announce the launch of it’s new HubSpot integration which it believes will make the onboarding process for new and existing HubSpot customers even easier.
Threads works by automatically syncing past and future emails from any email service, directly into HubSpot – even when the user isn’t logged in.
5 Reasons Why Your Business Needs an eDiscovery Tool
Most people believe that electronic discovery (or eDiscovery) tools are just for big law firms and large corporations. In this post we identify 5 reasons why your start up or small business needs one.
Threads and OrecX Press Release: Forget about Alexa, Threads finally transforms speech recognition from gimmick into useful business tool
While speech recognition appears to have gone mainstream with products like Amazon’s voice assistant Alexa, phone call transcription has hitherto been the preserve of corporate call centres. But things are about to change now that London-based Threads has teamed up with OrecX – who has the world’s largest installed base of open source call recording systems – to provide a low-cost practical business solution.
Sharing is preparing – how a common message hub can support your GDPR compliance.
Chances are, this won’t be the first post you read today about new General Data Protection Regulation (GDPR). As the May deadline draws ever closer, fears about the repercussions of poor data management grow, and with fines of up to €20 million (or 4% of annual turnover), this comes as no surprise.
€20 million is a lot of money – SMEs and the GDPR.
Since starting my summer internship two weeks ago, I’ve Googled more acronyms than I ever thought possible. One, in particular, the GDPR, appears time and time again. I’ve found the way in which GDPR effects, specifically smaller, enterprises, particularly engaging. GDPR compliance then, although seemingly mundane, presents an interesting study relevant not only to my internship, but also my degree, particularly in regards to my study of economic geographies.
By and large, those writing about the new General Data Protection Regulation (GDPR) start with the rather alarming call to arms “Are you ready for the GDPR?”.
We’ve done it: Threads® now lets you search your scanned attachments AND phone calls – yes, phone calls.
Our aim for Threads Message Hub was always to be able to search any kind of digital message from anyone to anyone – not just emails but their attachments, texts (SMS), Skype calls, Tweets and most ambitiously, telephone conversations. Well, we’ve done it. We are pleased to report that have our first incarnations of Optical Character Recognition (OCR) and Automatic Speech Recognition (ASR) in beta test.
Dark matter, dark energy and dark communications
John Yardley explains why the majority of business communication is hidden and bizarrely, how sharing it results in a massive reduction in information overload and increase in communication efficiency.
Please check your spam folder!
By using Threads, you may discover that a spam filtering service is something you no longer need. Not only do these services cost money, they may also cost your privacy and access to emails you might thought you had lost. Threads will let you cut through spam without throwing away vital information and possible privacy.
Threads Email Ingestion – a primer
This document explains a little about the message ingestion mechanisms of Threads – or, more simply, how Threads gets hold of messages.
Artificial Intelligence, Neural Networks and the King’s new clothes?
Artificial Intelligence is an important part of Threads. But what exactly is artificial intelligence? Some things that were considered intelligent 20 years ago and now just number crunching. In his article John Yardley discusses this and how a return to some ideas that had gone out of fashion may see some exciting new developments.