FAQ Category: Hubspot

At the moment we only integrate with HubSpot but if you are interested in integrating your CRM with Threads then please get in touch!

Yes, as long as you have access to the email accounts. Your IT Department should be able to assist with this.

This is no problem at all – Please email your list or requirements to sales@threads for a bespoke quote.

We cannot guarantee a completion date on your migration as this will vary customer to customer but typically the migration will be completed in 2-4 days. The total time taken

All migrations are started manually by the Threads Team. Once payment has been received please allow 48 hours for the team to reach out.

Yes. If you decide at the end of the trial you do not wish to proceed we can remove any imported mails from your HubSpot account as long as Threads

If you terminate your subscription to Threads then any emails that were logged by Threads since the date that you subscribed will remain in HubSpot. However any attachments to those

Typically any new emails sent or received will be synced to Hubspot within a few minutes but this can vary on throttling imposed by mail clients and also on the

Our trial account is limited to the last 30 days of historic email. If you want to go back further than this then you will need to subscribe to Threads

No. Threads will only import emails where a contact in HubSpot already exists. If there are other email addresses/ domains that you want to exclude just let us know and

To sync your Threads and HubSpot accounts, first log in to your Threads account using your unique Threads website (Hint: It will look something like yourcompany.threads.cloud). Then hover over your

No. Threads will only log emails that are associated with contacts that already exist in HubSpot. Threads does not create new contacts in HubSpot.