According to a recent report conducted by HubSpot, 27% of people who work in sales are spending over an hour a day on data entry work instead of selling. This means critical time is lost to administrative work. rawpixel-602144-unsplash.jpg Typically most CRM’s require users to manually log details of any communications with potential prospects, but […]
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5 Reasons Why You Need To Log Attachments With Emails In HubSpot (And How To Do It)
One of the most requested features by HubSpot customers is the ability to log attachments received in emails with a Deal or Contact. At present, HubSpot users need to manually upload attachments to the attachment area associated with their HubSpot contacts. This can be frustrating for a number of reasons: You want to view an […]
5 Call Transcription Software Tools To Record & Transcribe Meetings
Scribbling notes during the meeting has long been the norm of business. The need to record, transcribe and archive conference calls is important; however, it is time-consuming and hinders the natural flow of conversation. Technology today has made it possible to quickly capture and transcribe information without disrupting the meeting. Here are five tools and […]
4 FrontApp Alternatives: Shared Inbox Tools For Teams
Email is not going to go away, at least not in the near future. A 2016 survey on email usage found that people spend an average of four hours on work-related email every day, and it keeps increasing every year. Companies usually have a common email for customers to reach out to them for technical […]
Threads Phone Call Ingestion – A Primer
In this post we explain a little about business telephone systems and how Threads ingests phone calls so that they may be replayed and transcribed (using ASR) at will. A key feature of Threads call ingestion is that it happens transparently to the user and is totally independent of the telephone system in use. As […]
Threads integrates email into HubSpot
Threads is thrilled to announce the launch of it’s new HubSpot CRM integration which it believes will make the onboarding process for new and existing HubSpot customers even easier. Threads works by automatically syncing past and future emails from any email service, directly into HubSpot – even when the user isn’t logged in. It captures […]
5 Reasons Why Your Business Needs an eDiscovery Tool
Most people believe that electronic discovery (or eDiscovery) tools are just for big law firms and large corporations. In this post we identify 5 reasons why your start up or small business needs one: 0-1.jpg It won’t break the bank eDiscovery platforms used to require serious investment. Not only did you need to buy new […]
Threads and OrecX Press Release: Forget about Alexa, Threads finally transforms speech recognition from gimmick into useful business tool
March 27, 2018 – London and Chicago While speech recognition appears to have gone mainstream with products like Amazon’s voice assistant Alexa, phone call transcription has hitherto been the preserve of corporate call centres. But things are about to change now that London-based Threads has teamed up with OrecX – who has the world’s largest […]
Sharing is preparing – how a common message hub can support your GDPR compliance.
Chances are, this won’t be the first post you read today about new General Data Protection Regulation (GDPR). As the May deadline draws ever closer, fears about the repercussions of poor data management grow, and with fines of up to €20 million (or 4% of annual turnover), this comes as no surprise. To be honest, […]
€20 million is a lot of money – SMEs and the GDPR.
Since starting my summer internship two weeks ago, I’ve Googled more acronyms than I ever thought possible. One, in particular, the GDPR, appears time and time again. I’ve found the way in which GDPR effects, specifically smaller, enterprises, particularly engaging. GDPR compliance then, although seemingly mundane, presents an interesting study relevant not only to my […]
We’ve done it: Threads® now lets you search your scanned attachments AND phone calls – yes, phone calls.
Our aim for Threads Message Hub was always to be able to search any kind of digital message from anyone to anyone – not just emails but their attachments, texts (SMS), Skype calls, Tweets and most ambitiously, telephone conversations. Well, we’ve done it. We are pleased to report that have our first incarnations of Optical […]
2.9 billion reasons why email isn’t going away
According to a Radicati report, key statistics show 2.5 billion active email users were exchanging a staggering 244 billion emails a day in 2015. The number of email users projected for 2019 is 2.9 billion. So much for the death of email at the hands of social media! What is going on? Well, we mostly […]