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Month: December 2018

What’s the difference between a shared inbox and sharing an inbox?

Posted on 17th December 2018

If you work for a company where collaboration is important – and tell me one where it is isn’t – you may have come across the idea of a so-called “shared inbox”. However, it is just as important to understand that a “shared inbox” is not the same as “sharing an inbox”, so let me […]

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