How To Automatically Log Incoming and Outgoing Phone Calls In HubSpot
HubSpot already offers a feature to allow outbound calls made through the HubSpot app to be automatically logged. But what about your inbound calls?
Month: November 2018
PRESS RELEASE: Enterprise CRM application Threads is one of Financial Times ‘Europe 100 Digital Champions’
Integrated, cloud-based CRM and message hub for enterprise, capable of handling text, speech and scans, makes the top 100 from 4000+ entries across Europe
4 Reasons You Can’t Find That Important Email
Have you ever been frustrated because you can’t find an email that you know should be in your email client? And even when you use the search function, you end up with so many search results that you end up having to read through hundreds of emails just to find one you want?
We’ve all been there. And it’s no surprise to find that employees waste up to 12 hours a week trawling their email inboxes. This might sound like a lot but even this is a conservative estimate.
So why are emails so difficult to search?
Phone Call Transcription on Demand
It is difficult to imagine how many business users would be able to cope without being able to search their emails but once they start using Threads, they soon wonder how they ever coped without being able to search their phone calls. However, the costs of automatic speech recognition can rack up if all calls are being transcribed. In this post, we discuss the new “transcription on demand” feature of Threads which enables users to transcribe just the calls they want.